BROCHURE NOW AVAILABLE

The PDF brochure for the 15th Annual Observation Management Summit is now available. Download it now


Introducing our Advisory Board, helping to steer summit sessions and elevate the caliber of content.

Meet and learn from these experts and others at this year’s event!






Dear Colleague,

Health care continues to march through turbulent times, but as leaders in observation medicine, we must prepare with the latest strategies, tactics, and best-in-class heuristics to provide optimal care for patients under observation. Simultaneously, we must work to reduce lengths of stay, costs and waste, and improve both patient and staff satisfaction. Join us at the 15th Annual Observation Management Summit to learn from leaders in this space and guide your teams to develop tactics for increased efficiency and effectiveness within observation medicine. In observation care, teams can maximize utilization management and proactively pursue plans that allow patient-centric care to remain the top priority. This is made possible when the right roles are created, the correct training occurs, the best workflows are in place, and communication is clear. At the 2018 Summit, care providers from observation units and emergency departments collaborate to discuss strategies to improve care and patient management in cost-effective, efficient ways.

  • Explore how to navigate financial compliance complexities and standardize documentation for easy reimbursements
  • Discover how to measure patient and staff satisfaction through a series of workshops, case studies, and panel discussions with your peers
  • Report on outcomes, align priorities, and maintain buy-in while complying with evolving regulations

Join us in Chicago as we explore best practices in observation patient management and examine strategies to improve observation care, increase satisfaction, and achieve organizational goals.


Hear what attendees said about our 2017 Summit!

This is a wonderful conference for those who are new to observation medicine, and for those who are familiar with it, you will still definitely pick up some new pearls.

–Cynthia Singh, Lead NP ED and CDU, Stanford Health Care

Great conference, excellent speakers, great networking opportunity.

–Pam Gamblin, RNCM, Franciscan Alliance

Great summaries of advice and lessons learned from a variety of facilities.
Content and data related to all roles.

–Joan Crowson, Assistant Director of CM, UNC Healthcare

This Summit is excellent networking and up-to-date trends in Observation Medicine.

–Julia Togarepi, Nurse Manager, Blessing Hospital

Very informative and very interesting. Lots of good information.

–Crystal Lickliter, Clinical Lead RN, Carondelet St. Mary's Hospital

Always informative with up to date information.

–Carissa Tyo, Medical Director CDM, University of IL at Chicago

Great conference, helped confirm research & gap analysis in our observation patient management and provide direction and best practice for our future state.

–Jennifer Scheeringa, Director, Care Mgmt & Palliative Care, Advocate Good Samaritan

I will take information that I heard and will collaborate with leaders at my organization to ensure the Observation Unit runs the way it should.

–Eileen Krach, Director, Clinical Resource Management, Riverside Medical Center

The variety of presentations was helpful to gain insight to how to make improvements.

–Karen Gossage, Manager, Care Management, Social Service & Pop Health, Ingalls Hospital



Participating Organizations

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