Health SystemsHospital and Health System Track

Redesign Care • Advance Population Health • Decrease Costs

The Hospital and Health System Track is your opportunity to meet with health system executives, including CEOs, CMOs, CCOs, Population Health, and ACO executives, and share your most sensible strategies for population health, organizational growth, and financial success. No matter what happens in Washington, delivering high-value care, meeting the needs of communities, and cost containment will remain key priorities in the year ahead. With that in mind, the agenda touches on these latter issues and more as executives move their strategic plans forward.

Recommended Tracks:

Session Spotlight:

Redesign Care Delivery to Advance Population Health Management and Improve Organizational Performance

  • Develop a holistic approach to the redesign of care delivery
    • Maximize outcomes with remote patient monitoring tools
    • Invest in primary care and implement team-based models
    • Improve access by utilizing advanced practitioners
  • Identify, manage, and minimize clinical variation to bend the cost curve
    • Deploy new technology to power population health activities
    • Explore natural language processing to read free text and unstructured data for better clinical decision support
  • Investigate the potential of predictive modeling and data analytics to drive intelligent strategic decisions
  • Collaborate to create healthier communities upstream

Steven D. Shapiro, MD
Steven D. Shapiro, MD
Executive Vice President and Chief Medical and Scientific Officer;
President, Health Services Division, UPMC

Andrew Snyder, MD
Andrew Snyder, MD
Executive Vice President and Chief Clinical Integration Officer
Mount Sinai Health System; President, Mount Sinai Health Partners

Distinguished Speakers Include:

Featured Pre-Conference Workshop:

Workshop C: Hospital-led Urgent Care – Extend Your Reach and Meet Patient Expectations

In the effort to expand their service lines, serve more patients at more points of the care continuum, and improve overall patient satisfaction, many hospitals and health systems are exploring expansion into urgent care. This workshop takes an in-depth look at the business opportunity from the view of a health system and provides a how-to case study including successes and lessons learned.

  • The Decision to Journey into Urgent Care
    • Explore the value-proposition for various stakeholders including the hospital and consumers
    • Involve leadership and gain buy-in
    • Design a low margin, high volume, on-demand care model
    • Meet patients where they are and drive engagement with easy-to-access care
  • Steps to Launch an Urgent Care Clinic
    • Address resources like staffing and determine infrastructure needs
    • Set objectives and a timeline
    • Define business lines
    • Develop metrics for patient satisfaction and a foundation for performance improvement
  • Data-Driven Branding and Marketing Strategies
    • Discuss consumer outreach methods including social media
    • Explore data integration efforts for EMR and disparate sources
  • Leverage Service Line Opportunities
    • Explore primary care, wellness coaching, and occupational health
    • Discuss specialty care – pediatrics, oncology, and women’s health
    • Assess retail clinic opportunities – factors to consider for site selection
  • Lessons-Learned – What NOT to Do

Workshop Leaders:

Marjorie Bessel, MD
Marjorie Bessel, MD
Vice President and Chief Medical Office, Community Delivery
Banner Health

Joan Thiel, RN
Joan Thiel, RN
Vice President, Ambulatory Services
Banner Health


This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical education through the joint providership of the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) and the World Congress. ABQAURP is accredited by the ACCME to provide continuing medical education for physicians.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. designates this live activity for a maximum of 7.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 7.50 contact hours through the Florida Board of Nursing, Provider # 50-94.