| AGENDA AT A GLANCE |
| TUESDAY 12 APRIL 2011 |
| 10:00–13:00 | PRE-CONFERENCE WORKSHOPS |
| Workshop A: How Can eHealth Enable the Delivery of More with Fewer Resources |
| Workshop B: Financing Health Care Through Private Health Insurance Options |
| 13:00–14:00 | Luncheon in the Lobby Lounge |
| 14:00-17:00 | Workshop C: Ground-Breaking and Efficient IT Solutions at Low Cost |
| Workshop D: Ensuring Compliance With The Latest Regulations |
| 17:00–19:00 | Insider's Reception for WHCC Europe's Speaker Faculty, Partners and Supporting Organisations |
| WEDNESDAY 13 APRIL 2011 |
| 09:00–09:55 | Keynote Address: Front Line Healthcare: Vision and Strategy 2020 |
| 09:55–10:50 | Keynote Address: Regulatory Frameworks Supporting Health Care: Emerging Opportunities |
| 10:50–11:20 | Refreshment Break In the Executive Networking Lounge |
| 11:20-12:15 | Keynote Address: The Pan European Financial Crisis Impact on Health Care Systems |
| 12:15–13:10 | CONCURRENT INTERACTIVE FORUMS |
| Forum 1: Process Management Ensuring Integrated Care and Process Support Across The Care Continuum |
| Forum 2: Chronic Disease Management & Delivery Clinical Pathways and Care Maps Compliance Monitoring |
| Forum 3: Financial & Business Management Maintaining Health Delivery Standards During the Economic Downturn |
| Forum 4: Technology Innovations Strategies for Information Networks Deployment and Integration in Health |
| 13:10-14:40 | Luncheon in the Lobby Lounge |
| 14:40–15:35 | CONCURRENT EXECUTIVE SUMMITS |
| Summit 1: Process Management Innovative Models of Care Delivery: Re-Designing Care Delivery To Achieve Cost-Effective Outcomes |
| Summit 2: Chronic Disease Management & Delivery Chronic Disease Chain of Care: From Hospital To Home Based Care |
| Summit 3: Financial & Business Management Leadership and Responsibility: Who Should Manage The Immense Resources That Healthcare Demands? |
| Summit 4: Technology Innovations Health IT As A Tool To Facilitate Health System Re-Design: From Telehealth To Processes Re-Design |
| 15:35–16:30 | CONCURRENT EXECUTIVE SUMMITS |
| Summit 1: Process Management Disruptive Innovation in Healthcare: Reducing Costs While Improving Quality and Accessibility |
| Summit 2: Chronic Disease Management & Delivery Advances and Emerging Models in Chronic Disease Management and Delivery |
| Summit 3: Financial & Business Management Using Key Performance Indicators Towards Optimal Business Performance: Improving Efficiency and ROI |
| Summit 4: Technology Innovations Emerging PHR and mHealth Technologies To Improve Patient Care |
| 16:30–17:00 | Refreshment Break In the Executive Networking Lounge |
| 17:00–17:55 | MARKET INSIGHTS |
| A: The Insurer's Perspective B: The Pharmaceutical Perspective C: The Technology Perspective D: The Safety & Quality Perspective |
| Keynote Address: Cross Border Health Services in the European Union: Strategies To Increase the Quality of Access to Cross-Border Care in the EU Member States |
| 18:45–19:45 | Cocktail Reception in the Executive Networking Lounge |
| THURSDAY 14 APRIL 2011 |
| 09:00–09:55 | Keynote Address: Health Care Financing: Sustainable Health Care Financing to Improve Access |
| 09:55–10:50 | Keynote Address: Building Strategic Public-Private Partnerships Towards Sustainable Health Care |
| 10:50–11:20 | Refreshment Break In the Executive Networking Lounge |
| 11:20-12:15 | Keynote Address: Changing Attitudes and Behaviours |
| 12:15–13:30 | Luncheon in the Lobby Lounge |
| 13:30–14:25 | CONCURRENT EXECUTIVE SUMMITS |
| Summit 1: Process Management What Do Citizens Want from Their Healthcare System? Understanding The Drivers Of Choice Of The Patient As A Consumer |
| Summit 2: Chronic Disease Management & Delivery Predictive Modelling and Risk Stratification Strategies: Prioritizing Health Management and Rank Disease States |
| Summit 3: Financial & Business Management Successful Business Models with a Clear Emphasis on Performance Metrics And Scalability Approaches |
| Summit 4: Technology Innovations Developing People-Centred eHealth Initiatives |
| 14:25–15.20 | CONCURRENT EXECUTIVE SUMMITS |
| Summit 1: Process Management The Impact Of Quality Reporting and Evaluation Programmes |
| Summit 2: Chronic Disease Management & Delivery Challenges for Health Providers And The Way Forward |
| Summit 3: Financial & Business Management Health Care Costs: Who Should Pay The Bill? |
| Summit 4: Technology Innovations Supporting Integrated Care Delivery: Combining Personal Health Systems Of Consumers With Medical Record Systems Of Providers |
| 15:20–15.50 | Refreshment Break In the Executive Networking Lounge |
| 15:50–16:45 | CONCURRENT EXECUTIVE SUMMITS |
| Summit 1: Process Management Personalized Medicine: Optimizing Preventative and Therapeutic Care |
| Summit 2: Chronic Disease Management & Delivery Partnering With The Private Sector To Develop Tools And Techniques For Chronic Disease Management |
| Summit 3: Financial & Business Management Successful Approaches to Ensure The Financial Sustainability Of Health Systems |
| Summit 4: Technology Innovations Using Web 2.0 Technology To Democratize Healthcare |
| 16:45–17:40 | Keynote Address: Innovative Incentive Models For All Health Care Stakeholders: Working Towards Shared Goals, Improved Quality, and Accountable Care Models |
| 17:40 | Conference Adjourns |