with Jenny Byrne, MD, PhD, Deputy Chief Medical Office at Community Care of North Carolina
Jenny Byrne

1. What do you love most about your work?
I love the way this work engages all parts of my brain. I get to draw on my research background, my clinical background, and my psychotherapy skills on a daily basis. It is challenging to move back and forth between the big picture and the details, but it is a great cognitive exercise. I always tell my friends and family that I never have a boring day at work!

2. What advice/”words of wisdom” would you give to someone starting out in integration, or YOUR younger self?
BE PATIENT. We are in new territory and the change process is slow. I try to remind myself of my motivational interviewing skills and the how frustrating and unpredictable the change process can be for everyone.

3. What’s most exciting about the integrated health care space today?
We have been talking about integrated care for years, it is exciting to see the recent buzz about this topic and how leadership is starting to invest in integration. Even though this is not a new idea, we often feel that we are an explorer in new lands as we try to implement integration across our state. I really enjoy the current sense of creativity and collaboration within the integrated health care space.

4. Can you share a short story of recent, significant professional achievement?
At Community Care of North Carolina, we have been part of the national PTN - Practice Transformation Network. When I joined the Central Office 2 years ago we were planning the big picture and it was a difficult process. Now that the PTN has been operating for 2 years we are starting to see some real change in primary care practices. It has been very rewarding to see this work materialize across the state after conquering so many obstacles and barriers.

5. What are you most looking forward to learning about at this year’s Summit?
I am looking forward to learning more about how other health care systems are moving towards integrated health care. The journey is fraught with difficulties, and I would like to hear from others how they have managed change within their organization.

BONUS: What’s your favorite music playlist?
Right now I am listening to a variety of Pandora stations. "Chill Out Radio", "Zero 7 Radio", and "Morcheeba Radio" to get work done. "The Chainsmokers Radio" and "We Were Beautiful Radio" to relax at home. "Today's Hits Radio" and "Happy Radio" to be silly and sing with my kids.

Hear from Jenny
Alongside Director, Behavioral Health Andrew Clendenin, Jenny will present the session Engage Providers in Integrated Care through Comprehensive Training and Assistance Program at the 7th Annual Summit on Integrating Behavioral Health and Primary Care Models, May 21-22, 2018 in Orlando, FL. Discussion points include:
  • Learn how to engage psychiatrists in integrated care
  • Explore the business case for providers to do integrated care
  • Examine some of the most common barriers to integration and identify solutions to enhance sustainability
To learn more or register to attend, visit

About Jenny
In her own words: I am an adult psychiatrist who trained in New York city at NYU and Mt Sinai hospitals. My family relocated to North Carolina in 2008 when I took a position with Doctors Making Housecalls. In 2010, I opened a private psychiatric practice which has grown rapidly to include multiple psychiatrists and staff. I enjoy new challenges and thinking about psychiatry and mental health in different ways - so I have participated in a number of different settings as Medical Director. I first started working with Community Care of North Carolina as a network psychiatrist in the Northwest Network, then started working with the Central Office in 2015 as a Deputy Chief Medical Officer. Our work at CCNC currently focuses on integrating behavioral health and psychiatric services in the primary care setting. I have also been involved with the North Carolina Psychiatric Association and am currently the Vice President of that organization.