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Tuesday, May 6, 2008
7:00 am -
8:00 am
Registration Opens and Continental Breakfast in the Executive Networking Area
8:00 am -
8:40 am
Chairman’s Welcome and Opening Keynote Address: Will the Interactive Internet Change Health Care?
  • Will the Internet truly change healthcare by improving information access and community?
  • Can we make analogies with other industries that have changed dramatically in the online era?
  • Web 2.0 has made a small, but interesting impact on healthcare
  • Defining Connected Health: Applying communications and monitoring technologies to improve self care and connect providers and patients for optimally efficient, high quality care delivery
Joseph C. Kvedar - Speaker Photo Joseph C. Kvedar, MD
Founder and Director, Center for Connected Health, Partners HealthCare System, Inc.;
Past President, American Telemedicine Association

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8:45 am -
9:30 am
The User-Generated Phenomenon – Market Size, Implications and Opportunities for Consumers Advising Consumers
  • What the healthcare community needs to know when it comes to innovations in technology and the shrinking “digital divide”
  • An update from Pew Internet & American Life Project – the surprising research data that suggests increasing acceptance and use of online tools
  • A Case Study from Consumer Reports Best Buy Drugs – How consumers benefit from increased education and engagement in their own health
  • Revolution Health’s platform for connectivity – Giving people the tools and information they need to actively manage their health
Susannah Fox - Speaker Photo Susannah Fox
Associate Director
Pew Internet & American Life Project

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Gail Shearer - Speaker Photo Gail Shearer
Director of Health Policy Analysis, Consumers Union;
Project Director, Consumer Reports Best Buy Drugs

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9:30 am -
10:30 am
Building a Trusted Set of Resources for Consumers – Online Communities, Patient Support Groups and Blogs
  • Connecting consumers online to influence behavior and encourage informed decision-making
  • An update from consumer-to-consumer (C2C) support networks – The Health Care Blog, healthcarescoop.com, and the Patient-Centered HIT Initiative
  • Discussing a tool box for consumer decision-making in multi-dimensional ways – balancing the science and art of delivery
  • Identifying the implications of social networking and the potential impact on health information privacy
Neil Chaffee
Co-founder and Vice President, Market Development
Consumer Aware

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Matthew Holt - Speaker Photo Matthew Holt
Co-Founder, Health 2.0
Author, The Health Care Blog

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Joshua Seidman - Speaker Photo Joshua Seidman, PhD
President
Center for Information Therapy

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10:30 am -
10:45 am
Morning Refreshment Break in the Executive Networking Area
10:45 am -
11:45 am
Building the Balance between Search and Transparency in Healthcare
  • Healthline’s public portal site – addressing the components of the site and its features/benefits, including the shift towards personalization
  • MayoClinic.com’s push beyond the brand and advancing the user experience with a transparent content strategy
  • The impact of Google and consumer search behavior in the public portal space
  • Creating a private platform for employers and insurers to empower employees and members in make better healthcare decisions
  • Strategies for creating a cohesive, yet integrated user experience – providing trustworthy information when and where consumers need it
Ann Mond Johnson - Speaker Photo Ann Mond Johnson
Senior Vice President, Health Services
WebMD

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Katy Henrickson - Speaker Photo Katy Henrickson, MBA
Vice President
Healthline

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Nicole Spelhaug - Speaker Photo Nicole Spelhaug
Chief of Product Development
MayoClinic.com

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11:45 am -
1:00 pm
Luncheon with Keynote Address:
Driving Consumer Innovation in Health & Wellness Management
  • The consumerism trend in healthcare and the importance of leveraging the internet to enable self-directed interactive health management
  • How OptumHealth's direct-to-consumer strategy, private portals and tools, incentive strategies and consumer engagement solutions can be combined to create a culture of health and wellness
  • Driving behavior change with online programs - an obesity case study
Sponsored By:
    
Presented By:
Scott Heimes - Speaker Photo Scott Heimes
Senior Vice President, Consumer Solutions
OptumHealth

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1:00 pm -
3:45 pm
Concurrent Executive Seminars - Please Choose One
3:45 pm -
3:50 pm
Transition Break
3:50 pm -
4:35 pm
Member Service 2.0 – Integrating Interactive Web Technologies into Practice for Improved Outcomes
  • Discussing the innovative, online tools that empower consumers to proactively manage their health, improve communication with their Providers and manage their health plan.
  • Strategies to transform internet-based technologies into models that promote patient-centered care and better outcomes
  • Evaluating PHR models that drive health literacy, patient engagement, and improved health outcomes
  • Best practices for utilizing new media technologies to increase access and member retention
Dan Greden - Speaker Photo Dan Greden
Head, eHealth Product Management
Aetna

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Christine Paige - Speaker Photo Christine Paige, PhD
Senior Vice President, Marketing and Internet Services
Kaiser Permanente

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Albert A. Prast
Executive Vice President and Chief Technology Officer
Connextions

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4:35 pm -
5:35 pm
Closing Keynote: Opportunities for Continued Transformation at the Nexus of the Internet and Healthcare
  • Envisioning a shared system for providers, payers and employers – a collective approach to leverage internet-based technologies in healthcare
  • Responding to the future demands on the industry and preparing for the promise of Health 2.0
  • The SmartSource Launch – Aetna’s next step towards personalized online medical information
  • Update on HealthVault – assessing the implementation challenges and identifying the opportunity for continued growth
John Bahl - Speaker Photo John Bahl
Head of Online Product Design
Aetna eHealth

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Grad Conn - Speaker Photo Grad Conn
Senior Director, Global Consumer Health Strategy, Health Solutions Group
Microsoft Corporation

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Ido Schoenberg - Speaker Photo Ido Schoenberg, MD
Chairman and Chief Executive Officer
American Well Corporation

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5:35 pm -
5:45 pm
Chairman’s Closing Remarks, Conference Concludes
5:45 pm -
6:45 pm
Conference Reception in the Executive Networking Area
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